html_content = """
Shipping Policy - CRYSTALLOVEZER
*, *::before, *::after {
box-sizing: border-box;
}
@page {
size: A4;
margin: 16mm 14mm;
background-color: #faf7f5;
}
body {
margin: 0;
padding: 0;
background-color: #faf7f5;
font-family: 'Georgia', 'Times New Roman', serif;
color: #3d3532;
line-height: 1.6;
font-size: 10pt;
}
.header {
background-color: #4a3e3d;
color: #ffffff;
margin: -16mm -14mm 20px -14mm;
padding: 24px 20mm;
text-align: center;
}
.brand-name {
font-size: 10pt;
letter-spacing: 3px;
text-transform: uppercase;
color: #d4b8ac;
margin-bottom: 4px;
}
h1 {
font-family: 'Georgia', serif;
font-size: 20pt;
font-weight: normal;
margin: 0;
letter-spacing: 1px;
}
.subtitle {
font-size: 9.5pt;
color: #d1c7c3;
margin-top: 6px;
font-style: italic;
}
.container {
max-width: 100%;
padding: 0 4px;
}
.intro-box {
background-color: #f2ebe7;
border-left: 3px solid #a68a7c;
padding: 12px 16px;
margin-bottom: 20px;
font-size: 9.5pt;
color: #524643;
}
.section-title {
font-family: 'Georgia', serif;
font-size: 12pt;
color: #4a3e3d;
border-bottom: 1px solid #d8ccc6;
padding-bottom: 4px;
margin-top: 20px;
margin-bottom: 10px;
text-transform: uppercase;
letter-spacing: 0.5px;
page-break-after: avoid;
}
p {
margin: 0 0 10px 0;
}
ul, ol {
margin: 0 0 12px 0;
padding-left: 20px;
}
li {
margin-bottom: 6px;
}
.shipping-table {
width: 100%;
border-collapse: collapse;
margin: 15px 0;
background-color: #ffffff;
border: 1px solid #e6deda;
}
.shipping-table th {
background-color: #4a3e3d;
color: #ffffff;
padding: 10px 12px;
text-align: left;
font-size: 9.5pt;
font-weight: normal;
letter-spacing: 0.5px;
text-transform: uppercase;
}
.shipping-table td {
padding: 12px;
border-bottom: 1px solid #e6deda;
font-size: 9.5pt;
color: #4a3e3d;
}
.shipping-table tr:last-child td {
border-bottom: none;
}
.badge-free {
color: #2b5e3b;
font-weight: bold;
}
.badge-price {
color: #8c5d1e;
font-weight: bold;
}
.contact-card {
background-color: #ffffff;
border: 1px solid #e6deda;
padding: 14px 18px;
margin-top: 20px;
border-radius: 4px;
}
.contact-card strong {
color: #4a3e3d;
}
.footer {
margin-top: 25px;
padding-top: 15px;
border-top: 1px dashed #d8ccc6;
text-align: center;
font-size: 8.5pt;
color: #8c7e7a;
}
.note-box {
font-size: 9pt;
background-color: #f7f3f0;
border: 1px dashed #c4b5ae;
padding: 10px 14px;
margin-top: 12px;
border-radius: 4px;
}
At CRYSTALLOVEZER, we take great care in packaging your natural crystals to ensure they arrive safely, cleansed, and full of positive energy. We offer reliable worldwide shipping methods to accompany your holistic lifestyle.
1. Shipping Options & Delivery Time
We provide two flexible shipping options at checkout based on your needs:
| Shipping Method |
Estimated Delivery Time |
Shipping Cost |
| Standard Shipping |
10 – 18 Business Days |
FREE on orders €20.00 & over
(€4.95 for orders under €20.00)
|
| Express Shipping |
7 – 10 Business Days |
€16.00 (Flat Rate) |
2. Order Processing Time
- All orders are processed and packed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
3. Order Tracking
You can easily track your package status using the tracking code provided in your shipping confirmation email. Please allow 24–48 hours for the tracking details to update on the carrier's network.
4. Packaging & Crystal Care
Every order is handled with dedicated protection:
- Raw stones and crystal jewelry are wrapped with shock-resistant bubble layers to prevent fractures during transit.
- Eco-friendly gift boxes or velvet pouches are included with every item.
5. Customs, Taxes & Import Duties
For international shipments, orders may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country. CRYSTALLOVEZER is not responsible for these charges if applied; they are the responsibility of the customer.
Address Accuracy Note: Please double-check your delivery address before completing your order. We cannot be held responsible for orders delivered to incorrect addresses provided during checkout.
6. Need Help With Your Shipment?
If you have not received your shipment within 20 business days or have any questions regarding your delivery, please feel free to reach out to us: